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Bpo telecaller
Self-employed
Ahmedabad, Gujarat, IndiaFresher11m agovia LinkedIn
Posted 15 Nov 2026, 12:40 IST
This job at a glance
- Who can apply
- Freshers
- Must know
- Customer serviceLead generationCRM
- Work
- On-site in Ahmedabad
- Pay
- Not stated by the employer.
- Skill demand
- Customer service42%Lead generation27%CRM21%of 98 similar fresher jobs posted in India this week
- Listed
- 15 Nov 2026 · still open
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About the Role
This is a full-time, on-site BPO Telecaller role based in Ahmedabad. The role focuses on delivering reliable and efficient customer support services through business process outsourcing (BPO) activities in a practical, fast-paced work environment.
Key Responsibilities
- Handle inbound and outbound calls.
- Respond to customer inquiries.
- Provide information about products or services.
- Maintain accurate call logs and records.
- Follow call scripts.
- Update customer details in systems.
- Escalate complex issues when needed.
- Ensure a courteous, solution-oriented interaction on every call.
- Meet call targets.
- Adhere to quality standards.
- Coordinate with team members or supervisors to improve customer satisfaction.
Requirements & Tech Stack
- Basic computer literacy.
- Ability to work with call center software, CRM tools, and data entry systems.
- Comfortable communicating in English and local languages commonly spoken in Ahmedabad.
- Ability to work full-time on-site in Ahmedabad and adapt to shift-based schedules as required.
Qualifications
- Strong verbal communication and active listening skills.
- Customer service skills, including patience, problem-solving, and a professional phone manner.
- Time management and organizational skills.
- Minimum high school education.
- Previous experience in a call center, BPO, or telecalling environment is an advantage but not mandatory.
- Additional vocational or professional training in customer service or communications is beneficial.