Workforce Planning Analyst

About the Role

Step into the vibrant world of Reckitt as a Senior HR Analyst, where your expertise turns data into stories that shape our future. Here, your knack for numbers and insight will directly influence our evolving HR landscape. You'll uncover the patterns that drive strategic changes and bring forth ideas that resonate across global teams. Are you ready to be at the forefront of transformation, delivering insights that matter? Dive into a role that blends analytics with action and be part of our success story.

Key Responsibilities

• Support strategic and operational workforce decisions through data analysis, forecasting, reporting, and workforce modelling.
• Carry out necessary checks and audits within the system prior to each Workforce Planning Cycle/review period, considering continuous improvement as technology develops.
• Support the implementation and business-as-usual running of the Workforce Planning systems and process, answering queries as required.
• Actively lead the review and generation of all information, e.g., rate cards to commence and review planning.
• Understand the interdependencies on the generation of rate cards / people cost.
• Write and review validation documentation, e.g., Validation Plans, Validation Reports, and other necessary SOP documents related to the process and quantification of data.
• Work with Finance, HR, and business users to understand system requirements, technical issues, and support IT developer/vendor in addressing needs.
• Work with delivery partners to ensure functional designs align with standardized templates.
• Support delivery partners and business users with the testing phase to ensure the system meets requirements.
• Analyze workforce data including headcount, attrition, hiring, productivity, utilisation, and capacity.
• Develop workforce forecasts and staffing models based on forecast.
• Create dashboards, reports, and KPI tracking for leadership.
• Identify workforce trends, risks, and gaps.
• Support budgeting and annual workforce planning cycles.
• Improve workforce planning processes and reporting automation.
• Ensure data accuracy across HR systems and planning tools.
• Present insights and recommendations to stakeholders.

Common KPIs Managed

• Headcount
• Rate Cards
• Attrition rate
• Time to hire
• Workforce utilization
• Capacity vs demand
• Productivity metrics
• Overtime trends
• Hiring forecast accuracy

Requirements & Tech Stack

• Extensive experience working in an Analyst role.
• Proven track record of expertise with a suite of Finance solutions, e.g., SAP (essential), Service Now (preferred), Azure Dev Ops (desirable).
• Experience working with senior stakeholders to balance business needs with workforce planning standards and processes.
• Enthusiastic about the use of technology, with a proven ability to provide a communication ‘bridge’.
• Advanced Excel (pivot tables, Xlookup, data cleansing, large dataset handling).
• Strong data analysis & validation skills, including identifying errors, outliers, and data gaps.
• Good understanding of workforce / financial data and organisational structures.
• Ability to interpret and aggregate data into meaningful outputs (e.g., averages).
• Stakeholder communication / management, providing clear guidance and managing inputs from multiple markets.
• Structured approach to end-to-end data processes with strong attention to detail and deadlines.
• Experience with SAP Analytics Cloud.

Technical Skills

• Advanced Microsoft Excel
• Data visualization tools:
• Power BI
• Tableau
• HRIS and workforce systems knowledge:
• SAP SuccessFactors
• SQL and basic data analysis skills preferred.
• Forecasting and statistical analysis knowledge.

Soft Skills

• Strong analytical and problem-solving abilities.
• Attention to detail.
• Communication and presentation skills.
• Stakeholder management.
• Business acumen.
• Ability to work with large datasets.

Preferred Certifications (Optional)

• Workforce Planning certification.
• HR analytics certification.
• Advanced Excel / BI certifications.
• CIPD qualifications.