Finance & Accounting
Capgemini
Noida, Greater NoidaFresher6h agovia Naukri
This job at a glance
- Who can apply
- Freshers
- Must know
- SalesCustomer serviceOperationsAccountingExcelData analysis
- Work
- On-site in Noida
- Pay
- Not stated by the employer.
- Skill demand
- Accounting87%Operations46%Sales14%Customer service7%of 99 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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Job Title: Deduction Analyst
About the Role
We are seeking a detail-oriented and analytical Deduction Analyst to join our Order-to-Cash (O2C) team. The ideal candidate will be responsible for managing customer deductions, investigating payment discrepancies, resolving disputes, and ensuring timely recovery of invalid deductions.
Key Responsibilities
- Review, analyze, and resolve customer deductions: Trade, non-Trade, Front end, and disputes.
- Investigate short payments, chargebacks, pricing claims, promotional deductions, returns, shortages, and freight claims.
- Validate deduction claims against contracts, pricing agreements, proof of delivery, and supporting documentation.
- Collaborate with Sales, Customer Service, Supply Chain, Logistics, and Finance teams for dispute resolution.
- Prepare dispute packages and follow up with customers for recovery of unauthorized deductions.
- Perform account reconciliations and maintain accurate deduction records.
- Ensure timely closure of deductions within agreed SLA timelines.
- Monitor aging reports and drive reduction of outstanding deductions.
- Conduct root cause analysis and recommend corrective actions to prevent recurring deductions.
- Generate periodic reports and provide management updates on deduction trends and recovery performance.
- Support month-end closing activities related to Accounts Receivable and deductions.
Requirements & Tech Stack
- Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, reporting, data analysis).
Qualifications
- Deduction & Dispute Management
- Accounts Receivable
- Order-to-Cash (O2C)
- Customer Reconciliation
- Root Cause Analysis
- Stakeholder Management
- Analytical Thinking
- Problem Solving
- Time Management
- People Management
- Innovation