Operation & Marketing Intern

About the Role

The Operation & Marketing Intern will support day-to-day activities in operations and marketing for PANHA’s on-site team in Rohini. This is an internship role designed to provide hands-on experience in both operations and marketing within a mental health support organization.

Key Responsibilities

• Assist in managing peer-support workflows.
• Coordinate with Buddies and Psychologists.
• Help streamline processes for sessions and community engagement.
• Support marketing campaigns.
• Manage social media content.
• Assist with outreach to educational institutions and organizations.
• Help track campaign performance.
• Collect and analyze user feedback.
• Prepare basic reports.
• Coordinate small projects or events.
• Collaborate with the team to maintain a supportive, efficient, and user-centered environment.

Qualifications

• Strong Analytical Skills to interpret data, understand user behavior, and support decision-making.
• Effective Communication skills to interact with team members, partners, and community members in a clear, empathetic, and professional manner.
• Sales-related skills to assist in outreach, relationship-building with institutions, and promoting PANHA’s services.
• Operations Management skills to support daily processes, coordinate sessions, and improve service efficiency.
• Project Management skills to help plan, organize, and track marketing and operational initiatives.
• Additional beneficial qualifications include:
• Interest in mental health and social impact.
• Ability to work collaboratively in an on-site setting in Rohini.
• Basic familiarity with social media and digital marketing tools.
• A proactive, learning-oriented mindset.