User Experience Designer

About the Role

The Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We enhance customer experiences and drive sustained growth through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

Work You'll Do

As a UX Designer on the Customer Strategy & Design team, you will be responsible for:

• Design user interfaces and end-to-end workflows for analytics applications that support readiness analytics.
• Create wireframes, prototypes, design specifications, and other artifacts that guide application development.
• Write HCD requirements documents that inform application development.
• Develop software design documents, system requirements specifications, system design documents, concepts of operations, and validation and verification plans.
• Partner with engineering teams to refine workflows, translate client requirements into development artifacts, and support implementation decisions.
• Prepare and deliver status updates and strategic communications for senior leaders, action officers, and other nontechnical audiences.

Requirements & Tech Stack

• Key Skills & Abilities:
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others
• Required Tools/Technologies:
• Figma (for designing user interfaces and workflows for analytics applications)

Qualifications

• Required:
• Bachelor's Degree
• 1+ years of experience designing user interfaces and workflows for analytics applications using UI/UX design tools including Figma
• 1+ years of experience creating technical and systems engineering documents, including software design documents, system requirements specifications, system design documents, concepts of operations, and validation and verification plans
• 1+ years of experience collaborating with engineering teams to define application workflows and develop technical artifacts
• 1+ years of experience preparing and delivering communications for senior leaders, action officers, and nontechnical audiences
• Active Secret Clearance required
• Ability to co-locate on average three or more times a week.
• Ability to travel 0-25%, on average.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Preferred:
• Experience using Maven Smart System, Palantir Foundry, or the War Data Platform (WDP)
• Experience supporting Department of War, military readiness, or federal government data environments