Retail Banking Specialist

Digitide

Navi Mumbai, Maharashtra, IndiaFresher2h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 1 year
Must know
Operations
Work
On-site in Navi Mumbai
Pay
Not stated by the employer.
Skill demand
Operations36%of 99 similar fresher jobs posted in India this week
Listed
4 Nov 2026 · still open

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About the Role

  • Serve as the primary contact for customer inquiries regarding accounts, transactions, and digital banking platforms.
  • Process financial transactions with high speed and numerical accuracy.
  • Execute strict KYC and AML verifications to ensure regulatory compliance.
  • Identify client needs to cross-sell relevant retail banking, insurance, or investment products.

Key Responsibilities

  • Client Support: Serve as the primary contact for customer inquiries regarding accounts, transactions, and digital banking platforms.
  • Daily Operations: Process financial transactions (deposits, withdrawals, transfers) with high speed and numerical accuracy.
  • Compliance & Risk: Execute strict KYC (Know Your Customer) and Anti-Money Laundering (AML) verifications to ensure regulatory compliance.
  • Product Growth: Identify client needs and cross-sell relevant retail banking, insurance, or investment products.

Requirements & Tech Stack

  • UG & Graduate Required.
  • Tech Savvy: Familiarity with digital financial apps and a quick learner for core banking software.
  • Soft Skills: Strong communication, empathy, and active listening.
  • Compliance Mindset: A sharp eye for detail and data accuracy.

Qualifications

  • Experience: Open to Freshers and professionals with up to 1 years of experience in BFSI operations.
  • Full training will be provided.
  • Preferred Skills: Fluency in English.

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