Hafeezpet For Voice role on 11th November

Genpact

Khammam, Guntur, Hyderabad0–3 yrs2h agovia Naukri

Walk-in drive · Wed 11 Nov · 12.30 PM - 2.00 PM

Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Map

This job at a glance

Who can apply
Freshers and up to 3 years · Diploma or Any graduate
Must know
Customer service
Work
On-site in Khammam
Pay
Not stated by the employer.
Skill demand
Customer service34%of 100 similar fresher jobs posted in India this week
Listed
6 Nov 2026 · still open

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Walk-in Drive: Customer Service Voice Role

Company: Genpact

Date: 11th November 2026 (Wednesday)

Walk-in Timings: 12:30 PM to 2:00 PM

Walk-in Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049


About the Role

  • This is a walk-in drive for a Customer Service Voice role in Hyderabad.
  • The role involves working in a fast-moving, tech-driven environment focused on AI and digital innovation.

Key Responsibilities

  • Respond to customer queries and concerns.
  • Provide support for data collection to enable account recovery for end-users.
  • Maintain a deep understanding of client processes and policies.
  • Reproduce customer issues and escalate product bugs.
  • Provide excellent customer service.
  • Exhibit capacity for critical thinking and analysis.

Requirements & Tech Stack

  • Experience: 0-3 years of previous experience in a voice role.
  • Shifts: Flexible with any shift.
  • Work Location: Hyderabad (Work from office only).

Qualifications

  • Graduation: Any graduate except law/diploma.
  • Passouts (for freshers): 2022-2026 passouts are eligible.

Mandatory Documents to Carry

  • 2 Passport size photographs (One photograph to be pasted on resume).
  • 2 copies of resume.
  • Original Aadhar card.

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