Receptionist

About the Role

CREATE Fertility Pvt Ltd is seeking a full-time, on-site Receptionist in Bengaluru. This role involves welcoming patients and visitors, managing the front desk, and ensuring a professional and calm environment.

Key Responsibilities

• Welcoming patients and visitors
• Managing the front desk
• Ensuring a professional and calm environment
• Answering and directing phone calls
• Scheduling and confirming appointments
• Managing patient check-in and check-out processes
• Handling basic inquiries in person and over the phone
• Maintaining reception area cleanliness
• Managing incoming and outgoing mail
• Supporting administrative and clerical tasks
• Coordinating with clinical and administrative staff to facilitate smooth clinic operations

Qualifications

• Strong Receptionist Duties and Clerical Skills, including managing appointments, handling records, and organizing front desk operations.
• Excellent Phone Etiquette and Communication skills to interact professionally with patients, visitors, and internal teams.
• Solid Customer Service skills to provide a welcoming, respectful, and supportive experience for all visitors and patients.
• Relevant experience in a healthcare or clinic setting is beneficial.
• Basic computer proficiency and familiarity with scheduling or patient management software.
• Ability to remain calm under pressure, maintain confidentiality, follow protocols, and communicate clearly in English.
• Knowledge of local languages is an advantage.