Appeals Representative
Optum India
Gurgaon, Haryana, IndiaFresher6d agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · B.Tech / B.E. or MBA / PGDM
- Must know
- Microsoft Office
- Work
- On-site in Gurgaon
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office28%of 97 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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About the Role
Optum is a global organization focused on delivering care aided by technology to improve health outcomes. The role involves connecting people with the care, pharmacy benefits, data, and resources they need.
Key Responsibilities
- Accurate processing and completion of medical claims.
- Process claims that route out of automatic adjudication, within current turnaround standards.
- Demonstrate proficiency in product lines applicable to the processing unit.
- Understand and apply plan concepts: Deductible, Coinsurance, Copay, Out-of-pocket, State variations.
- Comply with all applicable Company policies, procedures, and business directives, including those relating to work location, team assignments, work schedules, and flexible work arrangements.
Requirements & Tech Stack
- Working knowledge of MS Office.
- Good typing speed (English) and accuracy.
- Willingness to work night shifts.
Qualifications
- Graduation (BTECH / BE / MBA / B pharm / M pharm are not eligible to apply).
- Demonstrated solid verbal and written communication skills.
- Proven to be result-oriented and goal-driven.
- Proven analytical ability: Research skills combined with effective decision-making and superior interpersonal skills.
- Proven ability to accept constructive criticism, be coached, and grow as a professional.
- Proven critical thinking abilities.
- Proven ability to multi-task, including understanding multiple products and multiple levels of benefits within each product.
- Proven ability to remain focused and productive each day, even through repetitive tasks.