Business Systems Analyst

About the Role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Key Responsibilities

• Coordinate end-to-end procurement activities for GPS team, including laptops, desktops, peripherals, accessories, and related assets.
• Track procurement approvals, purchase orders, and delivery timelines.
• Work closely with hardware allocation, provisioning, inventory, finance, vendors, and business stakeholders to resolve Purchase Order related queries and gaps.
• Validate purchase requisitions, order details, vendor confirmations, invoices, and delivery records for accuracy and compliance.
• Manage invoicing process and liaise between vendor and finance team.
• Maintain procurement trackers.
• Manage balance confirmation process to ensure no invoice is pending for payment.
• Manage accruals for delayed/pending deliveries.
• Assist in vendor follow-ups, SLA tracking, open order review, invoice coordination, and procurement governance reporting.
• Complete invoice endorsements for SEZ sites.
• Manage SEZ/PEZA compliance related to procurement and invoicing.
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements.

Requirements & Tech Stack

• Bachelor's degree in Computer Science or similar field.
• Good knowledge of IT hardware, asset allocation, inventory management, and provisioning workflows.
• Special Economic Zone (SEZ) knowledge.
• Solid understanding of procurement operations, purchase order lifecycle, vendor coordination, and invoice validation.
• Proficiency in Microsoft Excel including formulas, pivots, lookups, data validation, and reporting templates.
• Demonstrated solid communication and follow-up skills to work with cross-functional teams and external vendors.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Finance, Operations, IT, or a related field.
• 2+ years of experience in procurement, supply chain operations, IT asset management, vendor management, hardware provisioning, or business operations.
• Experience working with enterprise procurement systems, ticketing tools, inventory platforms, or asset management processes.
• Experience in IT hardware procurement, new hire asset allocation, or device lifecycle management.