Assistant Manager
Optum India
Gurgaon, Haryana, India2+ yrs4h agovia LinkedIn
This job at a glance
- Who can apply
- 2 years+ of experience · B.Sc
- Must know
- Project management
- Work
- On-site in Gurgaon
- Pay
- Not stated by the employer.
- Skill demand
- Project management2%of 99 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Key Responsibilities
- Handles a team of up to 15-20 Associates
- Work with team members to ensure project goals are met in an efficient and effective manner
- Achievement of individual productivity and quality standards
- Record productivity using Daily Production Report
- Communicate to Management any issue(s) that would impede the accurate and timely review of claims
- Work with Management to ensure that these issues are resolved
- Conduct monthly Analyst Evaluations
- Ensure review daily, production efforts meet desired goals
- Aggressively resolve production problems, manage staffing ratios to meet goal
- Manage Analyst to meet daily/weekly production standards
- Develop plan for improvement for Analysts who do not meet standards
- Manage plans for improvement to ensure Analysts meet future standards
- Building and maintaining an effective team environment
- Identifying training needs for the team and facilitating training
- Routinely analyze quality results to report error trends
- Identify root causes of errors and opportunities for defect reduction
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Requirements & Tech Stack
- US healthcare experience
- Medical degree - BHMS/BAMS/BUMS/BPT/MPT/B.Sc. Nursing
Qualifications
- Proven effective communication skills both verbal and written to individuals
- Proven ability to do careful listening, tact and candor, two-way communication, and master a high impact communication style
- Proven ability to be a Self-starter who can manage multiple priorities with minimum direction solutions
- Proven ability to Effectively organize and lead a team of people, in cooperative processes to achieve shared outcomes
- Proven effective numeracy and analytical skills
- Proven Performance Management
- Proven Project Management
- Proven Coaching and mentoring