Patient Services Coordinator
Texas Oncology
Houston, TXFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- OperationsHIPAAMicrosoft OfficeExcel
- Work
- On-site in Houston
- Pay
- Not stated by the employer.
- Skill demand
- Operations37%Microsoft Office21%Excel19%HIPAA16%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 31, 2026 · still open
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About the Role
The US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology at its 7500 Fannin Street Suite 1295 clinic in Houston, Texas. This is a full-time position supporting the Medical/Radiation Oncology Department.
Key Responsibilities
- Greets patients and visitors courteously and professionally.
- Registers patients and schedules appointments efficiently.
- Answers, screens, and directs incoming calls to the appropriate personnel.
- Relays messages accurately and in a timely manner.
- Provides and explains patient paperwork; collects, proofs, and files completed forms.
- Updates patient demographics and insurance information in the system.
- Collects co-pays and balances, providing receipts.
- Checks patients out after examinations.
- Schedules returning appointments according to office guidelines.
- Provides patients with appointment details, instruction sheets, and other relevant information.
- Records patient cancellations and missed appointments, then reschedules.
- Notifies appropriate staff of cancellations and notes them in the patient chart.
- Provides general administrative support, including filing charts and forms.
- Maintains the lobby area and office supply inventory.
- Adheres to confidentiality, state, federal, and HIPAA laws regarding patient records.
- May type memos and forms.
Requirements & Tech Stack
- Computer systems proficiency
- Microsoft Outlook
- Microsoft Office Word
- Microsoft Office Excel
Qualifications
Level 1
- High school diploma or equivalent.
- Some receptionist or office experience.
- Must successfully complete required e-learning courses within 90 days of employment.
Level 2
- At least eighteen (18) months of front medical office receptionist experience.
- Experience with insurance forms and scheduling software.
- Knowledge of practice personnel, daily routines, and scheduling is a plus.
Level Sr
- At least 5 years of front medical office receptionist experience.
- Experience with insurance forms and scheduling software.