Lead Associate, Operations
WNS
Chennai, Tamil Nadu, India1–14 yrs2d agovia LinkedIn
Posted 12 Nov 2026, 11:43 IST
This job at a glance
- Who can apply
- 1–14 years of experience · B.Com, M.Com, BBA or MBA / PGDM
- Must know
- OperationsHelp deskAuditingExcelMicrosoft Office
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations31%Auditing25%Excel15%Help desk2%of 100 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
This role is for a Lead Associate - Operations at WNS.
Key Responsibilities
- Convert requisitions to POs (manual).
- Process invoices, including 2-way and 3-way matching.
- Handle vendor setup and modification of existing vendors.
- Schedule and monitor payments.
- Perform AP close and schedule activities.
- Manage helpdesk functions.
- Conduct T&E audits.
- Efficiently manage and resolve queries as defined by the process.
- Escalate issues to the supervisor that cannot be handled based on materiality.
- Prepare process-related reports.
- Prioritize tasks, such as escalated query handling.
- Resolve queries with inter-team dependencies, e.g., invoice status, payments.
Requirements & Tech Stack
- Proficient in MS Word, Excel, and Outlook.
Qualifications
- B.Com / M.Com / BBA / MBA.
- Oral communication: Able to communicate with all customers and team members in a professional and confident manner.
- Written communication: Able to communicate through email with clear and complete instructions/responses in a timely fashion.
- Willingness to build and maintain cooperative working relationships with community and divisional team members.
- 1 to 14 Years of relevant experience.