FT Customer Service Rep
National Fitness Partners
Philadelphia, PA0–3 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 3 years
- Must know
- Customer service
- Work
- On-site in Philadelphia
- Pay
- Not stated by the employer.
- Listed
- Oct 29, 2026 · still open
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About the Role
National Fitness Partners is seeking a Full-Time Customer Service Representative to provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional Judgement Free member experience.
Key Responsibilities
- Answer phones in a friendly manner using information script.
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner.
- Process beverage or merchandise purchases through the point of sale system.
- Promote fitness instruction classes (PE@PF) to active and new members.
- Provide a clean, sanitized, and safe club environment.
Requirements & Tech Stack
- Customer Service skills.
- Ability to work with a point of sale system.
Qualifications
- Full-Time availability.
- Ability to follow information scripts.
- Desire to help others.