PT Customer Service Rep
National Fitness Partners
Philadelphia, PA0–3 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 3 years
- Must know
- Customer service
- Work
- On-site in Philadelphia
- Pay
- Not stated by the employer.
- Listed
- Oct 28, 2026 · still open
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About the Role
National Fitness Partners is seeking a Part-Time Customer Service Representative.
Key Responsibilities
- Provide a superior level of customer service to Planet Fitness members, prospective members, and guests.
- Ensure an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information scripts.
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner.
- Process beverage or merchandise purchases through the point of sale system.
- Promote PE@PF fitness instruction classes to active and new members.
- Provide a clean, sanitized, and safe club environment.
Requirements & Tech Stack
- Customer Service skills.
- Ability to work a flexible schedule.
- Point of Sale (POS) system proficiency.
Qualifications
- No specific qualifications mentioned beyond the responsibilities and skills.
Starting pay is $12 per hour. Hourly increases are scheduled at 180 days, 1 year, and every 6 months thereafter based on anniversary date.