Customer Service Representative
Acrisure
Oak Ridge, TNFresher1d agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer service
- Work
- On-site in Oak Ridge
- Pay
- $16–$18 an hour
- Skill demand
- Customer service95%of 144 similar entry-level jobs posted in the US this week
- Listed
- Oct 26, 2026 · still open
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About Acrisure
Acrisure is a global fintech leader, empowering businesses and individuals with solutions for growth.
About the Role
This is a Full-time position, 40 hours/week, Monday - Friday from 9 am - 6 pm. Starting salary is $16-$18/hour based on experience.
Key Responsibilities
- Provide exemplary customer service over the phone, online chat, or email.
- Document and update customer records based on interactions and customer needs.
- Develop and maintain a knowledge base of evolving products and services.
- Mail requested documentation.
- Complete daily tasks when not on the phone or chat.
Requirements & Tech Stack
- Demonstrated experience in customer service or other related fields.
- Ability to build rapport with clients with an enthusiastic attitude.
- A problem solver with keen attention to detail.
- A “let’s work together” approach with open communication, excellence in service, integrity, and accountability.
- Ability to build trust by working as a team member, as well as independently, with minimal supervision.
- A positive and professional demeanor.
- Ability to multitask and adapt to changes quickly.
- Excellent written and verbal communication skills.
- Strong computer skills.
Qualifications
- High school diploma or equivalent.
Physical Demands
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Candidates should be comfortable with an on-site presence.