Omni Sport Advisor
Decathlon
Pune Division, Maharashtra, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- Operations
- Work
- On-site in Pune Division
- Pay
- Not stated by the employer.
- Skill demand
- Operations60%of 99 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About the Role
Decathlon is looking for an Omni Sport Advisor who is passionate about sports, enjoys helping others discover and pursue their favorite sports, and loves working with people.
Key Responsibilities
- Deliver a WOW Customer Experience:
- Greet, smile, and engage with customers to understand their needs.
- Equip yourself to interact and engage with customers.
- Promote sports by engaging customers through sports communities.
- Practice your sport and inspire customers to join sports communities.
- Stay informed and encourage customers to participate in Decathlon events or local sports activities.
- Propose the right products & services depending on customer needs.
- Utilize all channels (in-store, .in, App) to satisfy customer needs.
- Propose relevant services to the customer (buyback, repair & maintenance, personalization).
- Ensure a smooth checkout experience.
- Be available for customers, making them the center of your activity.
- Suggest complementary products to enhance the customer's sports practice experience.
- Ensure product availability through reliable, up-to-date, and responsible inventory to support omnichannel availability.
- Ensure signages are updated for customers.
- Be accountable for delivery.
- Create a WOW Store Experience:
- Ensure the layout is safe, welcoming, seductive, and engaging for customers, team, and self.
- Ensure customers can test all solutions.
- Know and highlight the best omnichannel offer (in-store and online).
- Ensure customers can find the entire range of products for their sports practice, either in-store or online.
- Suggest the best possible solution to customers as per their needs.
- Ensure all necessary services for their sport are available to the customer.
- Highlight the Circular offer and relevant services.
Qualifications
- Practices sports and is a passionate sports lover.
- Loves to interact, assist, and guide people.
- Keen to learn, adapt, take feedback, and make progress.
- Comfortable using digital tools and apps.
- Enjoys collective decision-making.