Solution Engineer

About the Role

Envalior is seeking a Solution Engineer - Quality, Laboratory & OT Systems to bridge business processes and technology across Quality, Research & Technology (R&T), and Operational Technology (OT) domains. This role is a key technology partner for global laboratory and quality functions, ensuring critical systems are reliable, compliant, efficient, and aligned with business ambitions.

The Role

As a Solution Engineer - Quality, Laboratory & OT Systems, you will serve as the subject matter expert and trusted advisor for a portfolio of laboratory, quality, and manufacturing applications, with a primary focus on Laboratory Information Management Systems (LIMS). You will act as the system owner and technical lead, ensuring these platforms deliver business value while supporting operational excellence and continuous improvement. You will collaborate with Quality, R&T, Operations, Manufacturing, Digital Solutions Delivery, and Technology Services teams worldwide.

Key Responsibilities

• Own and Support Critical Laboratory & Quality Systems
• Serve as the IT System Owner for Envalior's LIMS QA solutions.
• Manage the lifecycle of laboratory and quality applications, including enhancements, upgrades, integrations, and support activities.
• Ensure platforms remain secure, stable, and aligned with evolving business requirements.
• Act as the primary escalation point for complex application and process issues.
• Support business continuity across laboratory and quality operations globally.
• Partner with the Business
• Develop a deep understanding of Quality, R&T, and Operational Technology processes.
• Collaborate with laboratory managers, quality teams, manufacturing stakeholders, and digital colleagues to identify opportunities for improvement.
• Translate business challenges into scalable digital solutions.
• Build strong relationships with stakeholders and effectively communicate the value of technology-enabled change.
• Drive Innovation and Digital Transformation
• Propose innovative information solutions by combining existing systems with emerging digital technologies.
• Evaluate opportunities to improve laboratory efficiency, data management, automation, and operational performance.
• Simplify and modernize existing application landscapes.
• Eliminate waste, reduce complexity, and improve user experience through technology and process optimization.
• Enable Reliable Laboratory Operations
• Support systems used for sample management, laboratory workflows, testing activities, and quality data management.
• Ensure effective system integrations between laboratory, manufacturing, and enterprise platforms.
• Help maintain accurate, timely, and accessible laboratory information across the value chain.
• Support the digital backbone that enables quality decision-making and product release activities.
• Lead Continuous Improvement
• Identify opportunities to strengthen system performance and business processes.
• Promote best practices in application management, information architecture, and digital solutions.
• Support change management initiatives and user adoption activities.
• Drive a culture of operational excellence and continuous improvement across supported domains.

Requirements & Tech Stack

Education

• Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, Chemistry, Materials Science, or a related discipline.

Experience

• Experience in application management, solution engineering, business analysis, or related digital roles.
• Experience supporting Quality, Manufacturing, Laboratory, R&T, or Operational Technology environments.
• Strong stakeholder management and communication skills.
• Experience working within global and cross-functional organizations.
• Demonstrated ability to lead change and drive continuous improvement initiatives.

Preferred Technical Expertise

• Laboratory & Quality Systems:
• ZhuoMES
• GUSLAB / LABSQ
• Unilab
• Thermo Fisher SampleManager LIMS
• WinLIMS
• OT & Manufacturing Solutions:
• Eschbach Shiftconnector
• Sustainability & Quality Platforms:
• Credit360
• Other Quality, OT, and R&T SaaS applications

Additional Capabilities

• Information architecture (data, process, and application landscape)
• Application lifecycle management
• Systems integration and interfacing
• Change management
• Technical project delivery
• Analytical problem solving
• Operations, Quality, and R&T process knowledge