Scrum Master

Global Payments Inc.

Pune/Pimpri-Chinchwad Area2h agovia LinkedIn

About The Team

  • Inclusive and global teams that win together every day.
  • Proud to have the best minds in the industry.
  • Ever-evolving company with dynamic opportunities that go beyond borders.

What You’ll Own

  • Leads cross-functional teams to provide agile-based project deliverables.
  • Facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes.
  • Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members.
  • Facilitates the project team through the Scrum process of Release Planning, Sprint Planning (for multiple product owners), Daily Scrums, Sprint Reviews, and Retrospectives in a fast-paced environment with competing priorities.
  • Sets the example for Agile methods based upon designated principles and ensures they are understood and exercised consistently within the team.
  • Effectively informs and negotiates with senior management on issues related to the Scrum process.
  • Assesses patterns of impediments and process challenges, and engages the team through Retrospective for improvements.
  • Guides and develops clear Sprint standards while keeping the team engaged and on task.
  • Holds the team accountable to Scrum values and practices.
  • Applies advanced analysis and problem resolution skills to identify root causes to complex sources of impediments.
  • Creates a team environment by establishing trust and transparency through collaboration and communication, while preserving the Agile culture and restoring confidence.
  • Drives a collaborative team environment that fosters creativity and innovation.
  • Engages the team to ensure stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner.
  • Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture.
  • Initiates, builds, and maintains positive relationships with IT and internal customers to ensure effective completion of project work.
  • Drives process measurement automation through tools.
  • Creates visibility of progress, roadblocks, risks, and process adherence through dashboards/tools to engage the team and stakeholders for everyday action.
  • Displays broad business and technical knowledge while partnering with development leads for capacity planning and resource allocation in all Agile tools.
  • Guards and shields the team(s) from distractions and interruptions from external interferences.
  • Promotes continuous team improvement, measures the team, and helps the team and individuals measure themselves to be more productive and to produce higher quality products.
  • Ensures quality and completeness of the product through unit, integration, and regression capabilities.
  • Educates the team, project office, and management on Agile software principles and practices.
  • Possesses a strong understanding of the overall business and of the business and technical terms presented.
  • Uses expert analysis and problem resolution skills to identify complex and infrequent sources of impediments.
  • Inspires creative solutions that identify the true source of impediments and demonstrates skills to remove impediments impacting the team.

What You’ll Bring

  • Expert communication, collaboration, and facilitation skills.
  • Expert time management skills to effectively manage competing priorities.
  • Highly adaptable to changing environment and priorities.
  • Expert negotiation and conflict management skills to resolve unusual and complex issues within and external to the team.
  • Wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
  • Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
  • Networks with key contacts outside own area of expertise.
  • Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

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