Medical Assistant

About the Role

Baylor Scott & White Institute for Rehabilitation Downtown Dallas, TX is looking for a Medical Assistant to fill a full-time opening at their outpatient clinic in Dallas.

Hours: Monday - Friday, 8 am - 5 pm

Starting rate: $18/hr

Key Responsibilities

• Escort patients to their outpatient room.
• Obtain pertinent medical information and enter it into the electronic medical record.
• Transfer patients as necessary and provide patient assistance as requested.
• Assist in the maintenance of patient rooms.
• Schedule appointments.
• Greet patients and visitors to the facility in a timely and courteous manner.
• Obtain patient, billing, and insurance information to maintain current and accurate information in patient files, TherapySource software, and the RT billing system.
• Prepare forms and reports and conduct billing or collection activities as necessary.
• Assist patients with the coordination of lab and other tests ordered by a physician.
• Assist with clinical flow, including placing patients in exam rooms and cleaning/setting up exam rooms between patients.
• Secure and/or assist patients with transfers as necessary for physical examinations.
• Prepare patients for physical examination by accurately measuring and recording height, weight, blood pressure, respirations, temperature, pulse rate, medications, drug allergies, chief complaints, and other information for their record.
• Instruct patients on procedures and treatments in accordance with physician instructions.
• Maintain and stock exam rooms and other clinical supplies.
• Perform general clerical functions, including a working knowledge of all front desk duties.
• Coordinate patient charts and appointments to ensure timely service.
• Verify insurance eligibility of patients and authorization to determine if services are covered.
• Provide information to patients advising them of their financial responsibility and payment required at each visit.
• Administer quality assurance programs to ensure patient satisfaction with the facility.
• Ensure timely reporting of key center statistics to market management for sales, revenue, cash, and patient flow.
• Maintain a system of controls for cash receipts, including daily entry in TherapySource and RT and the daily reconciliation processes to ensure proper handling of monies received.
• Support a workplace culture that emphasizes the importance of Customer Service.
• Work with patients, doctors, payors, CBO, and internal departments of BSW Rehab and Select Medical to resolve concerns and problems.
• Adjust work schedule in the event the needs of the facility change.

Requirements & Tech Stack

• Electronic medical record
• TherapySource software
• RT billing system

Qualifications

• High School Diploma or GED required.
• Certified BLS completion required.
• Medical office experience and/or experience working with physicians in direct patient care required.
• Knowledge of medical terminology preferred.
• Experience within a physical rehabilitation setting preferred.