Customer Service Representative
MyCityTransportation
Fort Lauderdale, FLFresher10h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer service
- Work
- On-site in Fort Lauderdale
- Pay
- $18–$19.71 an hour
- Skill demand
- Customer service99%of 141 similar entry-level jobs posted in the US this week
- Listed
- Oct 30, 2026 · still open
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About the Role
Customer Service Representative (CSR) / Customer Experience Ambassador (CEA)
Location: Fort Lauderdale, FL (FLL Airport)
Employment Type: Full-Time / Part-Time
Pay Range: $18.00 - $19.71
Provide professional customer service to passengers and internal partners at FLL. Answer questions, manage passenger queues, enforce company policies, and ensure a positive experience aligned with organizational values.
Key Responsibilities
- Greet passengers promptly and courteously
- Assist passengers with empathy and patience
- Communicate clearly and professionally
- Remain calm and composed during service delays or challenges
- Track shuttle arrival times and report service needs
- Maintain clean, organized duty station and visible presence
Requirements & Tech Stack
- Strong interpersonal and customer service skills
- Professional demeanor and reliability
- Ability to stand and walk for extended periods
- Willingness to work flexible shifts, including weekends and holidays
Work Environment
- Outdoor airport setting, exposure to weather and moving vehicles