Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work within a result-driven, fast-paced environment. The role includes formalized training under a mentor, developing skills in CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications to offer sustainable products and technologies meeting customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and willingness to go above and beyond.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Engage in outside sales meetings and calls to build relationships.
• Manage the project management of installations, including schedules and plans.
• Provide service and technical support for existing equipment.
• Support end users to maintain high customer service levels, including wiring assistance and remote troubleshooting.
• Dedicate time to developing the territory, which may include presentations, visiting new customers, or expanding contacts.

Requirements & Tech Stack

• 0-5 years experience
• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment (if not already completed).
• Must be a "go-getter."

Qualifications

• Medical, dental, and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Salary

• $70k-$100k base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.