Growth Support Specialist, Mid-Market NA

About the Role

The Growth Support Specialist for Mid-Market Growth is the backbone of the North America Mid-Market team, keeping Sales Development Representatives organized, efficient, and focused on selling. This role is an opportunity to join the Growth team and develop your career, as specialists who prove themselves are the first considered for SDR roles.

Key Responsibilities

• Clean and maintain contact and account data in Salesforce and prospecting tools by identifying and correcting errors, removing duplicates, updating missing fields, and validating prospect lists.
• Build, update, and maintain outreach sequences in the sales engagement platform according to specifications.
• Keep team tools, rosters, trackers, and spreadsheets organized and current.
• Generate weekly activity, meeting, and pipeline reports for team leaders.
• Create polished presentations, one-pagers, and team resources in PowerPoint or Google Slides.
• Provide administrative and coordination support including scheduling meetings and trainings, taking notes and tracking follow-ups, onboarding new SDRs with accounts and tools, and supporting team events, contests, and recognition initiatives.
• Make cold calls when needed for campaigns, blitzes, and list validation activities.
• Support the team with additional tasks as needed.

Requirements & Tech Stack

• Extremely organized with the ability to manage multiple priorities without dropping details.
• Hungry, hardworking, and willing to outwork others.
• Coachable mindset with a commitment to seeking and acting on feedback quickly.
• Detail-oriented professional who takes pride in accuracy and quality work.
• Flexible and adaptable, comfortable with varied daily tasks and changing priorities.
• Strong proficiency with Excel or Google Sheets.
• Comfort with PowerPoint or Google Slides.
• Nice to have: Exposure to Salesforce or another CRM, or prior internship/part-time experience in sales, recruiting, customer service, or a fast-paced environment.

Qualifications

• Bachelor's degree (or graduating within the next six months) or equivalent professional experience.