Account Coordinator

Key Responsibilities

• Manages day-to-day project details and supports the account team on project management.
• Troubleshoots to ensure schedules are met.
• Assists the account team in providing input for the Creative Team and participates in creative development sessions.
• Prepares projects for submission to Veeva, including reference approval, job creation, and project uploads.
• Coordinates with the account team and APC coordinator regarding project cycling and approval within Veeva.
• Maintains a Veeva tracker for project status within the Veeva review system.
• Reviews and provides Veeva comments to determine action/next steps for the account team.
• Coordinates live client meetings, including conference room set-up, meal ordering, and cleanup.
• Handles projects and monitors billings for assigned client projects.
• Ensures all agency paperwork, estimates, and billing are correctly completed and filed.
• Completes and maintains an estimate tracker to determine project status and billing.
• Shares trackers across departments.
• Supports the budget lead in inputting appropriate billing per project monthly.
• Initiates and maintains all documentation required for effective account and project management.
• Assists the account team with administrative tasks such as opening jobs, reports, archiving, and organizing files.
• Creates, updates, and distributes Client and Agency status reports regularly.
• Writes and distributes detailed conference reports for client and agency meetings.
• Serves as the lead contact with the Production manager for new jobs and reprints.
• Manages inventory and communication with TIM warehouse, monitors inventory levels, and alerts the account team for reprinting consideration.
• Maintains agency samples and organization.
• Organizes and saves all appropriate status reports, steering comments, timelines, and final PDFs of projects onto the account server.
• Maintains server organization as needed.

Requirements & Tech Stack

• Veeva
• Creative Team
• APC coordinator
• Production manager
• TIM warehouse
• Excel
• Word
• PowerPoint
• Adobe

Qualifications

• Experience and education equivalent to a B.A. and/or B.S.
• Up to 2 years of professional experience in project management, advertising, or a service business discipline.
• Ability to prioritize and review the work of others.
• Ability to work in a fast-paced, rapidly changing environment.
• Must be a self-starter, driven for excellence.
• Ability to work independently and exercise sound judgment and discretion in handling sensitive confidential matters.
• Well-versed computer skills in business applications.

Preferred Skills:

• Special project handling.
• Detail-oriented.
• Multi-tasking.
• Excellent interpersonal and communication skills, both written and oral.
• Team-player.
• Exhibit potential for continued career growth.
• Understanding of businesses, culture, and financial processes.

Compensation

• This position's pay range is $20.00/hr - $24.00/hr.