Sales Consultant

About the Role

The Sales Consultant is a full-time, on-site role based at South Charlotte Nissan in Charlotte, NC.

Key Responsibilities

• Greet showroom and lot guests, assess their needs, and guide them through vehicle selection, test drives, and product demonstrations.
• Explain pricing, incentives, and financing options.
• Prepare accurate sales paperwork.
• Follow up with prospects and existing customers to support long-term relationships and repeat business.
• Maintain product knowledge on Nissan models and technology.
• Update the CRM with customer interactions.
• Coordinate with finance and service teams.
• Meet individual and team sales goals.
• Respond to customer inquiries.
• Adhere to dealership processes and compliance standards.

Requirements & Tech Stack

• CRM systems
• Basic computer applications

Qualifications

• Strong Sales Consulting skills with the ability to identify customer needs and present appropriate vehicle solutions.
• Commitment to Customer Satisfaction and Customer Service, including follow-up and relationship-building.
• Excellent Communication skills, both verbal and written, to clearly explain product features, pricing, and options.
• Consulting abilities to provide guidance, answer questions, and support customers in making informed purchase decisions.
• Prior automotive sales or retail sales experience is preferred but not required; willingness to learn and adapt.
• Ability to work on-site, including evenings and weekends as needed.
• Ability to stand, walk the lot, and conduct test drives.
• High school diploma or equivalent.
• Valid driver’s license with an acceptable driving record.