Operations Associate

About the Role

The successful candidate will play a key part in maintaining the smooth running of the day-to-day operations of EBS data offering and working with cross-functional teams to identify solutions in problem areas to remove operational inefficiencies.

Key Responsibilities

• Validate the accuracy of data received from various sources.
• Ensure that this information is stored in databases and is accurately reflected on products by creating or running data quality checks and standards.
• Ensure the quality and time-efficient production of financial information to respective products.
• Respond to data queries from both internal and external clients and provide support to stakeholders.
• Monitor and research market events in order to anticipate changes.
• Ensure a deep understanding of the markets and business events.
• Work with and involve cross-functional teams to provide Root Cause Analysis to identify solutions in problem areas.
• Consolidate information around the dataset leading to the establishment of best practices.
• Perform automated/semi-automated checks to ensure the production of high-quality content.
• Ensure MOW's are documented and maintained.
• Coordinate and delegate work as per team requirements.
• Identify data quality improvement projects and good design practices.

Requirements & Tech Stack

• Intermediate Excel and SQL skills, including being able to write basic SQL queries.
• Advanced Excel, VBA, and SQL skills for translating operational requirements into technical solutions and tools.
• Proven ability to utilize data and systems tools available.
• Good verbal, written, and presentation skills.

Qualifications

• Must have a good understanding of equities capital markets.
• Specific knowledge around Index/ETF and Corporate Actions highly preferred.
• 0-2 years of business operations experience.
• Must be flexible in addressing dynamic business needs.
• Commercial awareness: Must have a strong interest in finance and be up-to-date with current global financial market news.
• Personal impact: Must be a self-starter, able to take on multiple tasks at a time, hardworking, and efficient.
• Communication: Must demonstrate superior communication skills and is expected to interact professionally across business units within the company.
• Teamwork: Being a team player is a vital aspect of the position, and it is expected that the candidate will work well individually, as well as in a global team environment.
• The team operates 24/7, thus interested candidates will be required to work in all shifts including US hours.