Operations Support Agent-Associate
FedEx
Chennai, Tamil Nadu, India0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- OperationsCustomer serviceMicrosoft Office
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Customer service46%Operations37%Microsoft Office15%of 98 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
- Operations Support Agent-Associate
Key Responsibilities
- Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
- Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.
- For complex issues, may escalate to senior team members.
Areas of Support
- Air Network Support
- Operations Support
- Operational Support
- Dispatch
- Admin & Support
- Customer Service
- Service Assurance
- Manifesting
- Customer Services/ Support Group
- Dangerous Goods
- Cross-Border Road Linehaul
- Domestic Air Linehaul
- Road Network
- Operational Administration & Support
- Sort Support & Trace Management
- Reporting
- Location-based Customer Service
Requirements & Tech Stack
- Microsoft Office & PC Skills
- Accuracy & Attention to Detail
- Planning & Organizing Skills
- Interpersonal Skills
- Problem Solving Skills