Austin 09 (Allandale) Grocery

Job Title: Overnight Stocker - Full Time

About the Role

As a Night Stocker, you will join a highly-functioning team in the Grocery or Drug Store department, working together to meet common goals within a nighttime work lifestyle. You will gain exposure to multiple products and departments, providing building blocks for future opportunities at H-E-B.

Key Responsibilities

• Stock shelves and refill displays.
• Load, unload, and move heavy, bulky products; may unload trucks.
• Condition shelves and products.
• Learn and apply product knowledge with an eye for detail (e.g., rotation dates, shelf/label information) to meet A+ Standards.
• Maintain a clean and well-organized department, including the back room and shelves.
• Apply personal discipline to ensure compliance with Standard Operating Procedures (SOPs) and leader direction.
• Ensure compliance with federal, state, and company regulations and standards for product food safety and sanitation.
• Work efficiently with a team attitude and maintain productivity standards.
• Receive and apply constructive feedback.
• May coach and train other Stockers.
• Operate with a team mindset, working cross-functionally within the Store and building relationships across departments (e.g., Curbside).
• Learn and model customer service and hospitality.
• Assist customers in locating product and answering product questions.

Requirements & Tech Stack

• 18+ years of age.
• Experience stocking and in customer service (preferred).
• Experience working in a physically demanding job is a plus.
• Understanding of SOPs and guidance related to emergency procedures and proper stocking.
• Communication skills, including reading and writing.
• Organization and time-management skills.
• Customer service skills and a service mentality.
• Ability to perform repetitive, physical tasks that sometimes include heavy lifting.
• Ability to think on your feet and work with agility.
• Ability to work as part of a team to meet nightly goals.
• Ability to manage multiple priorities and shift focus between tasks with close attention to detail.
• Ability to apply personal discipline to SOPs and leader direction.
• Ability to work overnight shifts, including weekends and holidays.

Licenses/Certifications

• Forklift / power jack training will be provided upon hire.

Physical Demands & Working Conditions

• Work in a fast-paced, demanding Store environment with close attention to detail.
• Specific physical demands vary by department:
• Grocery: Lift up to 50 lbs, manage in excess of 100 lbs.
• Drugstore: Lift up to 66 lbs, manage in excess of 50 lbs.
• Dairy: Lift up to 86 lbs, manage in excess of 100 lbs. Constantly exposed to cold temperatures.
• Frozen: Lift up to 60 lbs, manage in excess of 100 lbs. Constantly exposed to cold temperatures.
• General Merchandise: Lift up to 60 lbs, manage in excess of 60 lbs.
• Measurements defined as: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
• Partners are responsible for never lifting beyond their safe lifting limit and should ask for assistance if an item is too heavy.