Process Associate, Gurugram
Creative Hands HR
Hyderabad, Chennai, Bengaluru0–5 yrs52m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years · Any graduate
- Must know
- Microsoft Office
- Work
- On-site in Hyderabad
- Pay
- ₹2.5–5 LPA
- Skill demand
- Microsoft Office18%of 99 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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Role: Process Associate
Location: Hyderabad / Chennai
CTC: Up to 5 LPA
Education: Any Graduate
Key Responsibilities
- Handle customer queries and provide accurate information and resolutions.
- Communicate with customers professionally through the assigned support channel.
- Understand customer concerns and resolve issues within defined timelines.
- Maintain proper records and documentation of customer interactions.
- Follow company processes, quality standards, and communication guidelines.
- Escalate complex issues to the appropriate team when required.
- Meet assigned productivity and quality targets.
Requirements & Tech Stack
- Good English communication skills (verbal and written).
- Basic computer knowledge.
- Willingness to work according to business requirements, including rotational shifts if applicable.
- Must have all relevant educational and identity documents available.
- Basic MS Office knowledge.
Qualifications
- Customer-focused approach.
- Good listening and problem-solving skills.
- Ability to work effectively in a team.
- Willingness to learn and adapt to new processes.
Work from Office