Customer Service Representative
TeamPrime
Chicago, IL0–2 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Diploma
- Must know
- Customer serviceTroubleshooting
- Work
- On-site in Chicago
- Pay
- Not stated by the employer.
- Listed
- Nov 5, 2026 · still open
Sign in free to see which of these skills your resume already shows.
Job Summary
TeamPrime is hiring a Customer Service Representative to provide friendly, efficient support to customers via phone, email, or chat. You'll resolve inquiries, troubleshoot issues, and ensure a positive customer experience with every interaction.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer issues and complaints professionally.
- Process orders, returns, or account updates as needed.
- Maintain accurate records of customer interactions.
- Escalate complex issues to appropriate teams.
- Provide accurate information about products or services.
- Meet performance goals for response time and satisfaction.
Requirements & Qualifications
- High school diploma or equivalent required.
- 0-2 years of customer service experience.
- Strong communication and problem-solving skills.
- Comfortable with computer systems and multitasking.
- Patient, empathetic, and customer-focused.
- Ability to remain calm under pressure.