Executive, Control Tower
Mahindra Logistics
BengaluruFresher16m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OperationsStakeholder managementAuditingExcelMicrosoft Office
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Operations52%Stakeholder management35%Excel33%Auditing8%of 99 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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Key Responsibilities
- Manage and execute quick commerce operations, specifically SDD / NDD (Same Day Delivery / Next Day Delivery).
- Coordinate timely pickup and delivery operations on a real-time basis with clients and stakeholders.
- Identify and address root causes for losses due to process misses or SOP deviations.
- Maintain strong and regular communication with the Ops team, clients, and delivery associates.
- Build good rapport with stakeholders, including drivers, delivery associates, vehicle vendors, and courier partners, to coordinate timely operations.
- Conduct regular meetings and briefings with stakeholders, and coach the Ops team for performance improvement.
- Coordinate with clients to resolve disputes and process loss reversals.
- Ensure SOP compliance at the RTO/RVP process desk and effectively manage undelivered/rejected shipments.
- Plan and consistently achieve in-house timing targets for every order.
- Conduct daily audits of inventory and staging orders.
Requirements & Tech Stack
- Hands-on experience in managing and executing quick commerce operations - particularly SDD / NDD.
- Familiarity with nomenclatures of Last Mile operations.
- Comfortable using Excel / MS Office.
Qualifications
- Languages known: Kannada (native preferred), English, Hindi (first 3 mandatory).
- Telugu, Tamil (good to have).
- Familiarity with BLR geographical areas / pincode mapping is an added advantage.
- Local travel might be needed based on client / Business requirements within BLR.