Customer Experience Intern
Veeam Software
Georgia, United StatesFresher1h agovia LinkedIn
Posted 13 Nov 2026, 05:45 ET
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- Stakeholder managementWindowsMicrosoft OfficeExcelData analysisNetworking
- Work
- On-site in Georgia · internship
- Pay
- $20–$25 an hour
- Skill demand
- Microsoft Office24%Excel13%Stakeholder management3%Windows3%of 147 similar entry-level jobs posted in the US this week
- Listed
- Nov 13, 2026 · still open
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About the Role
Veeam is seeking a Customer Experience Intern for Summer 2027. This internship is designed for students entering their final year of university, offering meaningful, real-world experience in a fast-paced, collaborative, and professional environment. The program runs from May to August 2027 (11 weeks).
Key Responsibilities
- Build and refine playbooks based on lessons from past escalations.
- Create and maintain templates for escalation intake, status updates, stakeholder communications, and post-escalation reviews.
- Draft internal updates and stakeholder communications that are direct, accurate, and easy to act on.
- Identify gaps or inconsistencies in current processes and recommend practical improvements.
- Research CX best practices from leading companies and suggest applications for Veeam.
- Gather and synthesize customer feedback from surveys, interviews, and support interactions into actionable insights.
Requirements & Tech Stack
- Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university.
- Curiosity about customer experience, B2B technology, and problem-solving.
- Excellent written, verbal, and communication skills.
- Willingness to learn about technology.
- Proficiency in Windows and Microsoft Office.
- Proficient with MS-Excel with a passion for data analysis.
- Ability to work independently in a fast-paced environment.
- High-energy, motivated self-starter.
Internship Program Details
- Paid internship with an hourly rate of $20-$25 USD.
- Includes Paid Company Holidays.
- Tech Stipend to help set up a workspace.
- 8 Hours of Paid Volunteer Time through the Veeam Cares Program.
- Opportunities for Personal and Professional Development through weekly sessions, networking events, and social activities.