Customer Relationship Intern

Rotto

Bengaluru, Karnataka, IndiaFresher2m agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 1 year · Diploma
Must know
Customer service
Nice to have
Marketing
Work
On-site in Bengaluru · internship
Pay
Not stated by the employer.
Skill demand
Customer service77%of 142 similar fresher jobs posted in India this week
Listed
3 Nov 2026 · still open

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About the Role

Rotto is building India’s most premium car concierge service, offering an end-to-end ownership platform. The Customer Relationship Intern is a full-time, on-site role based in Bengaluru.

Key Responsibilities

  • Support day-to-day customer interactions.
  • Respond to customer inquiries across channels such as phone, email, and chat.
  • Assist in resolving customer issues.
  • Maintain accurate records of customer communications.
  • Gather feedback on services.
  • Help ensure a consistent and positive experience for car owners.
  • Collaborate with internal teams to track service requests.
  • Follow up on open cases.
  • Contribute to initiatives that improve customer satisfaction.

Requirements & Tech Stack

  • Customer Satisfaction focus.
  • Customer Service skills.
  • Ability to deliver effective Customer Support.
  • Communication skills, both verbal and written.
  • Analytical Skills.
  • Interest in the automotive or mobility sector.
  • Willingness to learn about car ownership services and technologies.
  • Comfort working on-site in Bengaluru in a dynamic, startup environment.
  • Collaborative attitude.
  • Proficiency in English.
  • Knowledge of local languages used in Bengaluru is beneficial.

Qualifications

  • Pursuing or having completed a degree or diploma in business, communications, marketing, or a related field is an advantage.

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