Graduate HR Assistant Coordinator

About the Role

The Graduate Center (GC) is the principal doctorate-granting institution of the City University of New York (CUNY). The Office of Human Resources (OHR) supports a vibrant, diverse, and inclusive employee community. This role will maintain the operations and all aspects of the Graduate Assistant Program while providing quality customer service.

Key Responsibilities

• Provides information and services to the College community to support the Human Resources function.
• Prepares and executes various personnel transactions involving employee recordkeeping, processing of new hires, pay administration, and recruiting.
• Maintains an understanding of policies, procedures, regulations, and collective bargaining agreements relevant to human resources.
• Organizes and processes employee information; develops and maintains reports and queries; assures data accuracy and completeness.
• Responds to requests for information; troubleshoots issues, follows up and responds to employee inquiries.
• Assists HR managers with employee communications of all kinds; may prepare materials, conduct orientation sessions, or update web pages.
• Maintains web based orientation program and conducts orientation.
• Coordinates the HR portion of annual One Stop Program for incoming Graduate Assistants.
• Researches Graduate Assistant inquiries and requests and provides responses and guidance.
• Utilizes Payserv to resolve salary discrepancies.
• Works closely with Systems Administrator in resolving complex transactions in CUNYfirst/HCM/Banner.
• Tracks, monitors, and advises the Deputy Director on workloads and observations, consulting as necessary to ensure contract compliance.
• Works closely with the Central Office's CUNYfirst team and the Provost's Office in the mass reappointment process generating electronic offer letters and simultaneous notifications to 600+ Graduate Assistants.
• Ensures implementation on policies and procedures governing Graduate Assistants.
• Interacts with the Provost's, Payroll, Financial Aid, and International Students Offices, and the NYSHIP Coordinator.
• Resolves discrepancies in database systems for Graduate Assistants.
• Processes all personnel actions in CUNYfirst/HCM.
• Requests positions from the Budget Officer.
• Prepares and provides Personnel Action Reports to the Payroll Office.
• Creates, maintains, and updates all Graduate Assistant personnel files.
• Prepares employment and social security letters for Graduate Assistants.
• Reviews all Graduate Assistant employment related documents.
• Prepares ad hoc reports as needed.
• Performs other duties as assigned.

Requirements & Tech Stack

• Bachelor's Degree required.
• Prior CUNY experience.
• Discretion safeguarding employee information.
• Knowledge of collective bargaining agreements.
• Strong organizational skills and be detailed oriented.
• Experience with CUNY HRIS systems (CUNYfirst/HCM and PayServ).
• Experience in delivering presentations.
• Experience with the web and Microsoft Office Suite.
• Strong communication skills.

All full-time and part-time CUNY staff are expected to work in-person 80% of their work time. This hybrid work schedule is subject to change.

Compensation

$61,525 - $65,208/year. Salary commensurate with education and experience.

Benefits

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.