App Testing & Client Onboarding Intern
Digital Architect
App Testing & Client Onboarding Intern
About the Role
We are looking for a detail-oriented, proactive App Testing & Client Onboarding Intern to join our remote team. In this role, you will perform quality assurance testing on our app and collaborate closely with internal teams to ensure a smooth, fast, and seamless onboarding experience for new clients.
Key Responsibilities
Client Onboarding & Team Coordination
- Coordinate with internal teams (product, support, development) to ensure new clients are onboarded rapidly and efficiently.
- Track client onboarding progress, identify bottlenecks, and facilitate quick resolutions to deliver a seamless client experience.
- Act as a bridge between internal teams to communicate client feedback and setup requirements.
App Testing & Quality Assurance
- Execute manual functional, usability, and regression testing across mobile and web platforms.
- Identify, document, and report bugs with clear reproduction steps, screenshots, and recordings.
- Test new feature updates and verify bug fixes prior to deployment.
- Provide feedback to improve both the app's user experience (UI/UX) and the client onboarding flow.
Requirements
- Access to a smartphone and a reliable computer with a stable internet connection.
- Excellent organizational, multitasking, and team coordination skills.
- Strong written and verbal communication skills to keep internal teams aligned.
- High attention to detail and a problem-solving mindset.
- Basic understanding of mobile/web applications.
- Prior QA or client coordination experience is a plus, but not required.









