Associate HCM Analyst, Bengaluru,IND

About the Role

The Associate HCM Systems Analyst – Dayforce supports the administration, configuration, maintenance, and continuous improvement of the organization’s Dayforce HCM platform. This role will have a primary focus on Core HR, employee data, workflows, user access and security, reporting, and other foundational Dayforce functionality.

Key Responsibilities

• Support the day-to-day administration and maintenance of Dayforce, with a primary focus on Core HR and employee lifecycle processes.
• Configure and maintain Dayforce functionality including workflows, forms, approval processes, notifications, and other Core HR configuration.
• Administer user accounts, security roles, access assignments, and other user maintenance activities.
• Build, modify, and maintain Dayforce reports to support HR operations, audits, business needs, and data analysis.
• Support employee and organizational data maintenance, including job, position, department, manager, location, and other foundational HCM data.
• Troubleshoot system, configuration, access, workflow, reporting, and data issues and escalate more complex issues when appropriate.
• Partner with HR teams to understand business requirements and assist with configuring practical system solutions.
• Perform system testing and validation for configuration changes, enhancements, fixes, and Dayforce releases.
• Develop and execute test scenarios and support user acceptance and regression testing.
• Monitor data quality and assist with identifying and correcting data integrity issues.
• Support recurring HR processes and employee lifecycle events within Dayforce.
• Assist with data imports, exports, audits, and validation activities.
• Identify opportunities to simplify processes, improve workflows, reduce manual work, and improve the employee and manager experience.
• Maintain system configuration documentation, process documentation, and change records.
• Provide functional and technical support to HR system users and assist with user training and knowledge transfer.
• Research Dayforce functionality and work with internal HCM team members, Dayforce Support, and other resources to resolve system issues.
• Participate in HCM projects, system enhancements, implementations, testing, and other HR technology initiatives.
• Collaborate effectively with global stakeholders and team members across multiple countries and time zones.

Requirements & Tech Stack

• Dayforce HCM
• Core HR
• Workflows
• Security Roles
• Access Assignments
• Dayforce Reports
• HCM Data

Qualifications

Education and Certification

• Bachelor’s degree in Information Systems, Business Administration, Human Resources, Computer Science, or a related field preferred.
• Dayforce training or certifications are preferred but not required.
• Equivalent combinations of education and relevant hands-on HCM systems experience will be considered.

Competencies, Skills, and Experience

• Hands-on experience administering or supporting Dayforce HCM.
• Experience with Dayforce Core HR / People strongly preferred.
• Experience configuring and supporting workflows, forms, approvals, and notifications.
• Experience with user administration, security roles, and access maintenance.
• Experience creating and maintaining Dayforce reports and working with HR data.
• Understanding of employee data and common HR lifecycle processes such as hires, transfers, promotions, manager changes, organizational changes, and terminations.
• Experience troubleshooting system, workflow, access, reporting, or data issues.
• Familiarity with system testing, user acceptance testing, and validation of system changes.
• Strong attention to detail and commitment to data accuracy and system integrity.
• Strong analytical and problem-solving skills with an interest in understanding how systems and processes work.
• Ability to understand business requirements and translate them into system or process changes with guidance as needed.
• Ability to research unfamiliar Dayforce functionality and develop increasing technical and functional expertise.
• Understanding of HR data security, confidentiality, and role-based access.
• Exposure to additional Dayforce modules such as Payroll, Time & Attendance/Workforce Management, Recruiting, Performance, Compensation, or Learning is a plus.
• Exposure to data imports/exports, integrations, or other HCM data tools is a plus.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong written and verbal communication skills.
• Strong collaboration skills and ability to work effectively within a global, cross-functional team.
• Flexibility to collaborate with stakeholders across multiple time zones.