Front Office Coordinator
SENTA ENT and Allergy Physicians
Atlanta, GAFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- Customer servicePatient careMicrosoft OfficeEHR / EMR
- Work
- On-site in Atlanta
- Pay
- Not stated by the employer.
- Skill demand
- Customer service55%Microsoft Office47%Patient care34%EHR / EMR19%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 10, 2026 · still open
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About the Role
The Front Office Coordinator at SENTA Partners serves as the first point of contact for patients, visitors, and staff. This role is vital in ensuring the smooth and efficient operation of the practice by managing front office tasks, providing excellent customer service, and supporting the clinical team.
Key Responsibilities
- Verify benefits for allergy testing and patients beginning SCIT/SLIT.
- Communicate verified benefits and estimates through Klara; collect applicable payments.
- Document benefits, estimates, and financial communications in the patient's ModMed chart.
- Process incoming SCIT/SLIT home therapy reorders, including insurance verification and review of overdue/collections balances.
- Notify patient coordinator about patients in pre-collections or collections for appropriate balance notification and collection before order release.
- Collect and document SLIT drop charges and applicable shipping fees.
- Create and print FedEx labels for outgoing home therapy orders.
- Release cleared order forms and corresponding FedEx labels to allergy tech for serum reorder entry in Xtract once insurance, account balance, payment, and patient-contact requirements are completed.
- Serve as backup for allergy front desk coverage when allergy receptionist is off, including scheduling, phone calls, and check-in within assigned permissions.
Clinic Hours
- Monday-Friday
- Half-Day Fridays (office closes at 12pm)
- No Weekends
Requirements & Tech Stack
- Klara
- ModMed
- FedEx
- Xtract
- MS Office
- Electronic Medical Records (EMR)
Qualifications
- High school diploma or general education degree (GED) required.
- Medical reception experience preferred.
- Knowledge of standard clinic practices, policies, and procedures.
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information to customers, clients, and peers.
- Ability to work effectively both independently and as part of a team.
- Strong organizational skills and the ability to multi-task.