Admissions Counselor
Edusphere Training & Consultancy
Gurugram, Haryana, India3h agovia LinkedIn
About the Role
The Admissions Counselor is a full-time, on-site role based in Gurugram. This role involves guiding prospective learners through the admissions process, from initial inquiry to enrollment, by providing clear information about courses, schedules, fees, and certification pathways.
Key Responsibilities
- Respond to leads via phone and email.
- Conduct needs assessments and recommend suitable training programs.
- Maintain accurate records in the admissions system.
- Follow up with potential learners.
- Coordinate with trainers and operations teams.
- Support outreach and information sessions.
- Achieve enrollment targets.
- Deliver a high standard of customer service.
- Represent Edusphere’s values and offerings professionally and inclusively.
Requirements & Tech Stack
- Communication and Interpersonal Communication skills.
- Customer Service skills.
- Sales skills.
- Education-related knowledge or experience (familiarity with training programs, certification pathways, or academic advising).
- Proficiency with CRM or admissions systems (beneficial).
- Strong organizational and follow-up abilities (beneficial).
- Comfort with phone and online communication tools (beneficial).
- Ability to collaborate with cross-functional teams (beneficial).
Qualifications
- A bachelor’s degree in any discipline is preferred but not strictly required.
- Prior experience in admissions, counseling, education, or training services is preferred but not strictly required.
Salary: 25 - 35k
Location: Gurugram
Apply: [email protected]