DELI/CLERK

About the Role

The role of a Deli Clerk at Kroger involves creating an outstanding customer experience through exceptional service, encouraging other associates to do the same, and maintaining a safe and clean environment. The Deli Clerk assists the department manager in reaching sales and profit goals and monitors quality assurance standards.

Key Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests.
• Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers.
• Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products.
• Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques.
• Adhere to all food safety regulations and guidelines.
• Perform essential functions of the position and other duties as assigned by store leadership.

Qualifications

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain current food handlers permit once employed.