ServiceNow HAM Pro Specialist
Infosys
Bengaluru East, Karnataka, India2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- Help deskAccountingAuditingOperationsOnboardingBusiness analysis
- Work
- On-site in Bengaluru East
- Pay
- Not stated by the employer.
- Skill demand
- Help desk76%Operations23%Accounting9%Auditing8%of 99 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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Role: ServiceNow HAM Pro Specialist
Key Responsibilities
- Manage end-to-end Hardware Asset Management (HAM) lifecycle in ServiceNow.
- Maintain asset inventory accuracy through reconciliation and audit processes.
- Perform asset onboarding, transfer, refresh, retirement, disposal, and recovery activities.
- Ensure compliance with asset management policies, controls, and governance frameworks.
- Perform periodic asset audits and maintain audit readiness.
- Drive process improvements across ITAM and HAM operations.
- Coordinate with ServiceNow development teams for HAM enhancements, workflows, and catalog improvements.
- Manage vendor engagements for asset procurement, disposal, logistics, and lifecycle management.
- Create dashboards, KPI reports, metrics, and executive-level reporting.
- Ensure SLA adherence and operational excellence across asset management functions.
- Support stakeholders with inventory planning, forecasting, and lifecycle decisions.
Mandatory Skills & Technologies
- ServiceNow HAM Pro
- IT Asset Management (ITAM)
- Hardware Asset Management
- Asset Lifecycle Management
- Asset Reconciliation
- Asset Audits
- Inventory Management
- Asset Governance & Compliance
- ServiceNow Reporting & Dashboards
- Vendor Management