Sales Supervisor, Geneva Commons

Sales Supervisor - Warby Parker - Geneva Commons

About the Role

Warby Parker seeks a self-motivated Sales Supervisor to create exceptional customer experiences. This role contributes to business success through direct customer interaction, sharing Warby Parker's story and mission, and participating in process improvement and special projects.

Key Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Propose innovative ways to reinvent the glasses-shopping experience
• Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Foster an inclusive culture by treating customers and colleagues with respect

Requirements & Tech Stack

• Professional retail experience at a customer-focused company
• At least 6+ months in a management position
• Exceptional interpersonal and communication skills
• Ability to adapt quickly and remain calm under pressure
• An entrepreneurial spirit, curiosity, and eagerness to learn
• Passion for helping customers and teammates
• Innovative, proactive problem-solving abilities
• Self-motivation and a drive to be a top performer
• Ability to bring a positive energy to the workplace
• Must not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Qualifications

• Experience in retail and a management role.
• Strong customer service skills.
• Teamwork and problem-solving capabilities.