Business Analyst (SkillBridge Opportunity)

About the Role

The Business Analyst – Sales Applications, Business Insights & Project Administration (SkillBridge) supports the Commercial Bank’s sales technology ecosystem, business insight capabilities, and project execution efforts. This role is designed for transitioning service members to gain hands-on experience supporting sales applications, analyzing business performance data, and providing structured project administration support for cross-functional initiatives. The role is intentionally developmental, focused on learning how sales platforms, analytics, and project governance practices are used to drive banker productivity, execute initiatives, and support informed decision-making, under the guidance of senior analysts and leaders. This program provides exposure to business analysis, sales automation support, analytics, and project administration within a commercial banking environment. Participants will build transferable skills in requirements documentation, data analysis, reporting, project coordination, and stakeholder communication.

Key Responsibilities

• Learn and Support day-to-day administration and optimization of commercial banking sales applications (e.g., CRM, pipeline tools, reporting platforms)
• Assist with user access requests, issue tracking, and basic configuration support
• Monitor application adoption, usage trends, and data completeness
• Document workflows, business requirements, and improvement opportunities
• Business Insights & Analytics
• Assist with development and maintenance of dashboards and recurring reports
• Perform analysis to identify trends, variances, and performance insights
• Support data reconciliation across multiple source systems
• Conduct data quality checks and maintain documentation standards
• Project Administration & Initiative Support
• Provide project administration support for sales and optimization initiatives
• Track project plans, milestones, risks, and dependencies
• Maintain status updates, action logs, and meeting materials
• Coordinate follow-ups across stakeholders and functional teams
• Assist with documentation of decisions, requirements, and change requests

Qualifications

• Active-duty U.S. military service member eligible for the DoD SkillBridge program
• Bachelor’s degree or equivalent military experience
• Interest in business analysis, analytics, sales operations, or project coordination
• Prior banking, analytics, or project experience helpful but not required

Skills & Capabilities

• Analytical and structured problem-solving mindset
• Strong organizational, documentation, and follow-through skills
• Working knowledge of Microsoft Excel, PowerPoint, and Word
• Ability to support multiple initiatives and manage priorities
• Clear written and verbal communication skills