Project Intern w/PPO

About the Role

GradGuide has helped Indian students get into postgraduate programmes abroad since 1987. We're a boutique firm, not a volume shop. This role offers an internship in the last semester, with a potential Pre-Placement Offer (PPO).

Key Responsibilities

• Your student portfolio: Own a set of students from final shortlist to offer, including their documents, deadlines, and next steps, all tracked in our CRM.
• Application filing: File applications for Australia, NZ, the UK, and Ireland through university portals and partner channels, managing forms, uploads, fees, and references.
• Documents and SOPs: Collect and check transcripts, passports, test scores, CVs, and recommendation letters. Coordinate SOP drafts with the SOP and quality team.
• Students and parents: Send regular updates via WhatsApp, calls, and email, follow up on missing items, and explain offers and conditions clearly.
• Offers and handover: Track offers, conditions, and deposit deadlines, resolve university queries, and hand over clean files to the GS and visa team.

Requirements & Tech Stack

• Must be a student in your last year, with an internship in your last semester.
• Experience with university application or agent portals is a bonus.
• Experience in study abroad, edtech, or test prep is a bonus.
• Familiarity with Google Sheets or Excel.
• Comfortable communicating via WhatsApp, calls, and email.
• Experience with CRM systems.

Qualifications

• Fresher or up to 2 years of experience in operations, admissions, customer success, or any detail-heavy role. Internships count.
• Ability to live by checklists, trackers, and deadlines.
• Clear English writing skills and comfort talking to parents on the phone.
• Ability to follow up without being reminded.
• Ability to act without being chased (high agency).
• Hindi or Marathi language skills are a plus.
• Having studied abroad or gone through the process with someone close is a bonus.