Associate II, Surgical General Field Sales & Account Management

About the Role

The Associate II, Surgical General Field Sales & Account Management (Professional Path) is primarily responsible for achieving sales targets for specific accounts by establishing and implementing sales plans. This role drives sales, promotion, and development within designated accounts to reach commercial goals, applying advanced knowledge and skills through self-directed work.

Key Responsibilities

• Achieve sales targets for specific accounts by establishing and implementing a sales/business plan for a designated client base or specific sales program.
• Develop customer development strategy and dedicated account action plans for assigned accounts, building and maintaining long-term relationships with key customers.
• Acquire a thorough understanding of customer needs and requirements, expanding relationships with existing customers by proposing solutions that meet their needs and objectives.
• Lead the preparation of strategies and individual tactical plans, providing strategic input regarding analysis, future potential, and key programs for accounts.
• Prepare and negotiate contracts, guiding initiatives targeting particular accounts.
• Analyze market situations, including competitive intelligence on key accounts and competitors.
• Organize customer events and other programs independently or with marketing/medical departments, in line with agreed business tactical plans.
• Contribute to stakeholder mapping, including segmentation and profiling.
• Provide accurate and timely data for the Alcon Customer Relationship Management system.
• Conduct face-to-face sales to new customers and manage interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities.
• Assess customer needs and suggest appropriate products, services, and/or solutions.
• Develop and deliver sales bids/proposals/presentations and conduct product demonstrations.
• Develop medium to long-term sales plans and prepare strategies to protect, grow, and diversify the relationship with targeted customers.
• Prepare strategies for developing profitable business with assigned accounts.
• Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners.
• Incumbents matching to this specialization are compensated based on achievement of sales targets.

Requirements & Tech Stack

• Adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs).
• Maintain accurate and complete documentation.
• Ensure rigorous quality control.
• Complete all required training.
• Meet individual job requirements and contribute to the overall compliance of the organization.
• Commitment to continuous improvement.

Qualifications

No specific qualifications were explicitly stated in the provided text.