Sales & Counselling Internship

About the Role

University Yatra is an edTech organization that helps students explore study abroad opportunities and make informed decisions about international education. As a Sales & Counselling Intern, you will support prospective students through their initial enquiry and decision-making journey while learning directly from experienced counsellors. This role combines student engagement, consultative communication, lead management, sales support, and education counselling.

Key Responsibilities

• Connect with inbound student leads through phone calls and WhatsApp to understand their needs and provide a positive first interaction.
• Learn about each student's academic background, career goals, preferred study abroad destinations, programme interests, and budget.
• Explain relevant destinations, courses, programmes, and application processes under the guidance of senior counsellors.
• Provide timely follow-ups, build trust with prospective students, answer initial questions, and support lead conversion.
• Schedule counselling sessions with senior advisors and encourage students to attend webinars and information sessions.
• Maintain accurate student profiles, call notes, follow-up activities, and lead-status updates in the CRM.
• Shadow senior counsellors during student interactions to develop consultative sales, counselling, communication, and relationship-building skills.
• Coordinate with the counselling and business development teams to ensure a smooth student experience.

Requirements

• Strong verbal communication and interpersonal skills with confidence in speaking to students over calls and WhatsApp.
• Interest in sales, student counselling, business development, international education, and the edTech industry.
• Basic computer skills and willingness to learn CRM tools and structured lead-management processes.
• A proactive, empathetic, target-oriented attitude and the ability to follow up consistently.
• Freshers and students seeking practical experience in sales and counselling are welcome to apply.

This three-month paid internship provides hands-on exposure to student counselling, lead qualification, sales communication, follow-up management, CRM operations, webinar coordination, business development, and education advisory practices. You will learn from experienced professionals while helping students take the next step toward their study abroad goals.