Front Office Associate
Marriott International
Kolkata, West Bengal, IndiaFresher3d agovia LinkedIn
About the Role
Our Guest Experience Experts are responsible for building memorable and unique guest experiences, going beyond simple check-in and check-out. They proactively deliver a wide range of services to guide guests throughout their stay and are empowered to address operational needs, guest requests, complete reports, and share local highlights.
Key Responsibilities
- Deliver a wide range of services that guide guests through their entire stay.
- Process operational needs.
- Address guest requests.
- Complete reports.
- Share highlights of the local area.
- Ensure a safe work place.
- Follow company policies and procedures.
- Maintain confidentiality.
- Protect company assets.
- Uphold quality standards.
- Maintain professional uniform, personal appearance, and communications.
- Stand, sit, or walk for an extended time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Qualifications
- High school diploma or G.E.D. equivalent.
Requirements & Tech Stack
No related work experience required.
No supervisory experience required.
No specific licenses or certifications required.