Account Services Fellowship

About the Role

The Account Services Fellowship at HHN is an entry-level position focused on providing a foundational understanding of health and wellness advertising, the company, and specific departments. This role emphasizes training and development, offering access to courses such as Pharma 101, Business Writing, and Foundations of Presenting. Fellows will also participate in executive-led discussions to understand inter-departmental collaboration. The program offers an opportunity to build a professional network and receive mentorship from leaders in pharmaceutical advertising.

The Account Fellow supports the Account Services team and acts as a liaison between clients and internal HHN teams. This role provides hands-on experience in client service and project coordination, and may involve direct communication with clients depending on business needs.

Key Responsibilities

• Assist the Account Lead in maintaining client relationships and communicating client needs to the internal team.
• Collaborate with Project Managers to create project briefs and ensure adherence to timelines and budgets.
• Assist with project kick-off and client status meetings by capturing notes and generating contact reports.
• Send emails to clients and internal teams as appropriate.
• Answer questions from clients and internal teams.
• Update clients and internal teams on project status.
• Submit projects for medical, legal, and regulatory review.
• Track spending and billing for projects, project estimates, and expenditures.
• Review monthly invoices and enter project estimates.
• Assist with general organization of the brand, including server folder organization, status grid structures, or ad hoc client requests.

Requirements & Tech Stack

• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.

Qualifications

• BA/BS in Marketing/Advertising, Communication, Business Administration, or equivalent.
• 0 - 1 year of relevant business experience.
• Prior experience in the healthcare/communications industry (preferred).
• Strong verbal and written communication and public speaking capabilities.
• Strong organizational, leadership, and multitasking skills with keen attention to detail.
• Comfortable working in a fast-paced environment.
• Ability to work well under pressure and maintain high quality standards.
• Strong interpersonal skills, a desire to connect with people and build relationships, and an optimistic attitude.