Quality Assurance Supervisor

About the Role

The Quality Assurance Supervisor will supervise the QA team to ensure proper procedures are completed and communicate relevant information to Mission Corporate teams. This role is part of the Mission QA team that strives to meet and exceed specifications and lead the industry in quality.

Key Responsibilities

• Responsible for setting the schedule for the QA and sanitation team.
• Provide training to established standards for each team member.
• Communicate the status and quality of product to Mission Corporate.
• Communicate daily with other departments within the facility.
• Understand and track customer rejections, determine common causes, and provide solutions.
• Complete quality documents and reports summarizing key metrics and information trends, providing documentation in a timely manner to Mission Corporate.
• Ensure all QA standards and SOPs are adhered to.
• Assist in ensuring that the FDC maintains and meets all food safety requirements set by the Corporate Food Safety department.
• Ensure all sanitation and food safety tasks are completed, and paperwork filed as per the Corporate Food Safety guidelines.
• Communicate directly with Corporate Food Safety on the priorities and status of the facility.
• All other duties as assigned.

Requirements & Tech Stack

• Visual monitoring of plant operations.
• Physical testing of products.
• Microsoft Office experience.
• Forklift experience (Preferred).
• Microsoft Dynamics 365/inventory systems knowledge (Preferred).

Qualifications

• High School Diploma or 5 years of relevant experience.
• Ability to be flexible with hours.
• Effective interpersonal communication skills.
• Bilingual in English and Spanish (Preferred).

Working Conditions

• Ability to lift or move 25 to 50 pounds.
• Ability to work in a temperature-controlled environment from 34°F – 42°F.
• Work safely near moving mechanical parts and equipment.