Entry-Level Customer Service Representative
GEM
About the Role
- Entry-level opportunity to start a career without previous industry experience.
- Develop transferable skills in customer service, communication, event marketing, and brand representation.
- Opportunities for advancement and growth.
Key Responsibilities
- Interact with customers at promotional events, live activations, and marketing campaigns.
- Provide friendly, professional customer service and answer questions about products and services.
- Represent well-known brands and create positive customer experiences.
- Assist with event setup, promotional activities, and day-to-day campaign operations.
- Build communication, problem-solving, sales, and customer engagement skills.
- Collaborate with a supportive team to help deliver successful marketing campaigns.
Requirements & Tech Stack
- Strong communication and interpersonal skills.
- A positive attitude and willingness to learn.
- A team-oriented mindset with a professional approach.
- Comfort interacting with people in a face-to-face environment.
- Dependability, enthusiasm, and a strong work ethic.
- Previous customer service, retail, hospitality, or sales experience is a plus, but not required.
Qualifications
- No previous experience is necessary; hands-on training is provided.
- Suitable for recent graduates, career starters, retail or hospitality professionals, and individuals looking to gain experience in customer service, marketing, and business development.