Entry-Level Customer Service Representative

GEM

Richmond, VAFresher12h agovia LinkedIn

About the Role

  • Entry-level opportunity to start a career without previous industry experience.
  • Develop transferable skills in customer service, communication, event marketing, and brand representation.
  • Opportunities for advancement and growth.

Key Responsibilities

  • Interact with customers at promotional events, live activations, and marketing campaigns.
  • Provide friendly, professional customer service and answer questions about products and services.
  • Represent well-known brands and create positive customer experiences.
  • Assist with event setup, promotional activities, and day-to-day campaign operations.
  • Build communication, problem-solving, sales, and customer engagement skills.
  • Collaborate with a supportive team to help deliver successful marketing campaigns.

Requirements & Tech Stack

  • Strong communication and interpersonal skills.
  • A positive attitude and willingness to learn.
  • A team-oriented mindset with a professional approach.
  • Comfort interacting with people in a face-to-face environment.
  • Dependability, enthusiasm, and a strong work ethic.
  • Previous customer service, retail, hospitality, or sales experience is a plus, but not required.

Qualifications

  • No previous experience is necessary; hands-on training is provided.
  • Suitable for recent graduates, career starters, retail or hospitality professionals, and individuals looking to gain experience in customer service, marketing, and business development.

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