Customer Success Associate
AutoSmart Technology
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- AuditingOnboardingSalesStakeholder management
- Work
- On-site in Greater Bengaluru Area
- Pay
- Not stated by the employer.
- Skill demand
- Sales6%Stakeholder management6%Onboarding3%Auditing1%of 143 similar fresher jobs posted in India this week
- Listed
- 6 Nov 2026 · still open
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About the Company
AutoSmart Technology is a B2B SaaS company providing digital audit, compliance, and performance management solutions for the global automotive industry. Its platform helps automotive brands and dealer networks improve operational efficiency, track performance, and manage compliance.
About the Role
We are looking for a confident and customer-focused Customer Success Associate to manage customer onboarding, product adoption, and client relationships. The role involves interacting with international clients, conducting product demonstrations, and ensuring successful customer engagement.
Key Responsibilities
- Manage customer onboarding and implementation.
- Coordinate customer pilots, timelines, and deliverables.
- Conduct product demonstrations and training sessions.
- Build and maintain relationships with international clients.
- Monitor customer engagement and product adoption.
- Identify opportunities for customer retention and upselling.
- Coordinate with internal sales, product, and technology teams.
- Maintain customer records, reports, and follow-ups.
Requirements & Tech Stack
Comfortable working from the office five days a week in HSR Layout, Bangalore.
Qualifications
- Excellent spoken and written English communication.
- Strong presentation and interpersonal skills.
- Confidence in interacting with international clients.
- Good stakeholder management skills.
- Strong ownership and follow-up skills.
- Excellent organizational and time-management abilities.
- Ability to learn SaaS products and business processes quickly.
- Proactive attitude and problem-solving skills.
Location
HSR Layout, Bangalore